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Author Topic: Server is down, but is not.  (Read 2719 times)

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OfflineReddawn

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  • L2topzone.com
    Server is down, but is not.
    « on: October 07, 2011, 05:21:15 PM »
    l2topzone.com
    Ppl in the server is complaining about they cant vote, when they try to vote, they get message: server is offline, you cant vote for offline servers ... but server is on, and running, in fact they can vote in other rankings, with no problem.

    www.l2reddawn.net.

    Thanks in advance.

    Linkback: https://l2topzone.com/forum/report/20/server/4359/

    OfflineGMDominus

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    • L2topzone.com
      Server is down, but is not.
      « Reply #1 on: October 07, 2011, 08:14:35 PM »
      is happen in my server too  >:(
      "Fury"
      http://l2fury.ro
      « Last Edit: October 07, 2011, 08:15:38 PM by GMDominus »

      Offlinel2theworld

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      • L2topzone.com
        Re: Server is down, but is not.
        « Reply #2 on: October 07, 2011, 11:08:41 PM »
        Same problem. I contacted the admin via PM and explained that despite setting my firewall to allow l2topzone's new web host IP to connect to the server, it still shows the server as offline. I'm absolutely positive I have the correct settings because I only changed the IP in my server's iptables settings. It worked fine with l2topzone old IP.

        In fact I can't even detect any attempts by l2topzone to connect to the server at all. I could detect that before whenever I pressed the check status button, and I can also detect the incoming connection whenever I press the check status button on hopzone.

        In short, it doesn't seem to be a problem on my end, but something to do with l2topzone new webhost. I hope this will be reviewed more seriously soon, because we're dropping % of server uptime status, as well as losing vote counts. Please do not respond again by saying "see it works for most servers so the problem is not on our side", because apparently it is.

        Regards,

        -=Ginor=-

        Offlinel2vortex

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        • L2topzone.com
          Re: Server is down, but is not.
          « Reply #3 on: October 08, 2011, 04:54:28 AM »
          same by my server says offline buts not offline ..........

          payed for advertise loose votes Good job topzone

          fix it plzz ???

          www.l2vortex.nl

          « Last Edit: October 08, 2011, 05:11:19 AM by l2vortex »

          Offlineprotoftw

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            Re: Server is down, but is not.
            « Reply #4 on: October 08, 2011, 05:07:42 AM »
            OMG I HAVE ADDED 1 server and i am waiting for admin's approval and says that my srv is offline...my srv is online and works normally...and from 100% uptime at myhome now i have 35% fix this....TOPZONE u have problems :S

            Offlinel2theworld

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            • L2topzone.com
              Re: Server is down, but is not.
              « Reply #5 on: October 08, 2011, 07:17:46 AM »
              I hope it's OK to say this, but I noticed l2topzone's IP is very similar to that of my website and my website is hosted by Hostgator. If you're using Hostgator web hosting now, they have some default restrictions on certain types of outgoing/incoming connectivity and towards certain type of servers, so my guess would be this issue is related to that. Perhaps you should contact them about it.

              Sorry if that's not the case, but anyway, the issues is on your side.
              « Last Edit: October 08, 2011, 07:18:16 AM by l2theworld »

              Offlinel2theworld

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              • L2topzone.com
                Re: Server is down, but is not.
                « Reply #6 on: October 08, 2011, 04:49:02 PM »
                Thank you for sorting this out, server showing online now!

                Onlinexzone

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                  • l2topzone
                Re: Server is down, but is not.
                « Reply #7 on: October 09, 2011, 07:16:44 AM »
                It was solved for a short time period now the problem is back. I contact already hostgator.com  technical support and wait for a answer .
                Read our rules

                OfflineReddawn

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                • L2topzone.com
                  Re: Server is down, but is not.
                  « Reply #8 on: October 10, 2011, 01:41:52 AM »
                  My server is still showing as down, are you guys planing in doing something about it any time soon, or even give us an answer ?

                  Offlinel2theworld

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                  • L2topzone.com
                    Re: Server is down, but is not.
                    « Reply #9 on: October 10, 2011, 04:37:08 AM »
                    My server is showing as offline again, hope you can sort it out quickly.
                    « Last Edit: October 10, 2011, 04:37:38 AM by l2theworld »

                    Onlinexzone

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                      • l2topzone
                    Re: Server is down, but is not.
                    « Reply #10 on: October 10, 2011, 04:39:09 AM »
                    when problem will be solved i will make a announcement.


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